Your Data By subscribing to our e-newsletter you are agreeing to receive occasional newsletters from TurtleDove Play Cafe. We respect your privacy and security, and we never bombard customers with information (we won’t send more than twelve marketing bulletins per year – and that’s an absolute maximum). We currently store and manage email addresses on Mailchimp. In future this information might also include your name, address, email address, phone number and other information relevant to the event or service that you’re registering for. By specifically requesting information from us (when you sign up to our e-newsletter), you are consenting to us using your personal data for the purposes of communicating such information to you. We never give away, share or sell your data to third parties. You are able to unsubscribe from our newsletter at any time using the unsubscribe button which appears at the end of every newsletter that we send. You can also contact us directly to withdraw your consent and request deletion of data – email [email protected] to do this. Birthday Party Bookings
When we receive a booking for a child’s birthday party (hard copy or email), we keep a printed copy of the form in a secure location for 28 days after the party. After 28 days we shred the forms.
Privacy & Security All of our online card transactions are handled by PayPal to ensure that your details are protected at all times. When placing an order with TurtleDove you may submit personal information such as your name, phone number, postal address, credit card details, email address and contact details. We may also record which items you buy as well as track customer traffic patterns and other site usage data. This information will be kept securely in accordance with out internal security policy and would only ever be used to:
- remember your details so you do not have to enter them again the next time you visit
- process your order
- help fraud prevention i.e. we check card details with our credit agency and reserve the right to refuse orders on that basis
- administer prize draws and newsletters.